Xenics warranty policy

Standard warranty

At Xenics we commit ourselves to develop the most advanced and reliable infrared products available. As we stand behind our products, we have increased our standard warranty to 24 months*.

Extended warranty

Next to our standard warranty period of two years we also offer an extended warranty of one extra year. This extended warranty needs to be purchased together with the camera (can be purchased twice) and results in a total warranty period of maximum four years.

The pricing of our extended warranty depends on the product. Contact your local distributor for more information.


*For products with a Stirling cooled engine the warranty period is 24 months or 3000 operating hours, whichever comes first.